Hey, I'm Phoebe, your Payout Nerd.
Let's get you some cash.
Let's get you some cash.
Welcome! Let's start with your name.
What's the VIN on your vehicle?
Where to find it
Dashboard near the windshield (driver's side), your insurance card, registration, or inside the driver's door frame. It's 17 characters — all yours.
Is this your vehicle?
I'm very sorry to hear about the accident. When did it happen?
What state was your vehicle registered in at the time of the accident?
No matches found.
Who was at fault?
Why we ask
Fault determines which type of claim you can file. In most states you need to be the not-at-fault party to go after the other driver's insurance. Either way, I'll tell you your options.
Before I go on — what's the best email to reach you at? I want to make sure I can send you your options.
Got it. And whose name is your vehicle registered under?
Why it matters
Claims are generally filed by the titled owner. If it's in someone else's name, don't worry — I'll walk you through it.
Diminished value is generally only available to the titled owner. For leased vehicles, that's the leasing company — not the driver. You may still have a loss-of-use claim. Continue and we'll help you figure out the best path.
Claims are generally limited to the titled owner. With their permission, you can continue this process in their name.
Has your vehicle been repaired yet since the accident?
Nice. When did it go in and come out? And did insurance cover a rental while it was in the shop?
Did insurance pay for a rental or loaner?
Do you have a repair estimate yet?
Did the estimate mention how many days it'd be in the shop?
When do you estimate you'll pick up your vehicle from the shop?
And how many miles on your vehicle?
Why mileage matters
Higher mileage = lower market value, which affects your estimate. Don't worry — it's just one of many factors.
Last thing. Any accidents on your vehicle before this one (not counting this one)?
Why this matters
Prior accident history on a vehicle's Carfax report affects how buyers discount it — and how insurers assess your diminished value claim.
On a scale of cosmetic to severe, how bad was the damage to your vehicle?
Almost there! Where should I send your estimate?
That email is already associated with an account — I sent you a verification code. Enter it below to continue, or go back to use a different email.
One last thing before I run the numbers...
Hang tight — I'm putting your estimate together...
Give me up to 30 seconds.
Preliminary estimate — not a guarantee. PayoutJet is a technology platform, not a law firm.